Glossary term

Segregated client accounts

Bank accounts that keep client money separate from the broker's own funds.

7 min read

What segregated client accounts mean

Segregated client accounts are bank accounts that hold customers' money separately from the broker's own funds. When you deposit with a regulated broker, the money is meant to go into an account, usually at a third-party bank, that is labelled as holding client assets. The broker's operating cash, which pays salaries, rents and bills, sits in different accounts altogether.

The purpose is protection if the firm runs into trouble. If client money were mixed with company money, creditors of an insolvent broker could claim it alongside everything else. When funds are properly segregated, the intention is that they can be identified as belonging to clients and returned to them, rather than being swallowed up by the firm's debts.

Rules on client money are set by financial regulators. In the European Union they flow from MiFID II and national law, in the United Kingdom from the FCA's client assets rules, and in other jurisdictions from comparable regimes. Details differ, but the core principle of keeping client funds apart from the firm's own is common to most serious regulatory systems.

How it works

Segregation is both a legal and an operational arrangement. In outline:

  1. The broker opens one or more accounts at banks, often in a trust or similarly designated structure, and tells the bank that the funds belong to clients.
  2. Client deposits are paid into those accounts, and the broker's internal records track each customer's share.
  3. The firm reconciles its books against the bank balances regularly, commonly daily, to confirm that the accounts hold at least what is owed to clients.
  4. Client money may only be used for permitted purposes, such as meeting margin requirements or settling trades, and not for the firm's own expenses.
  5. The firm's auditors review compliance, and regulators can inspect client money arrangements.
  6. If the firm fails, an administrator or liquidator identifies client money and works to return it, often with help from the compensation scheme.

It helps to know that segregation usually applies to money, and sometimes to securities, but not to profits the firm earns from spreads or fees. Another important detail: many brokers pool all clients' money in a shared client account rather than giving each customer a separate bank account. Pooling still counts as segregation from the firm's funds, but a shortfall is shared across clients.

A worked example

These figures are illustrative only. A broker holds 10 million EUR of client money in a segregated account at an independent bank, and has 2 million EUR of its own cash in separate operating accounts. The firm owes 12 million EUR to external creditors and becomes insolvent.

  1. Without segregation, all 12 million EUR of cash would go into one pool. Creditors owed 12 million EUR and clients owed 10 million EUR would compete for the same funds.
  2. With segregation, the 10 million EUR in the client account is treated as belonging to clients, so it is outside the creditors' pool.
  3. The 2 million EUR of firm cash is available to creditors only.
  4. Suppose reconciliation shows that, because of an error, the client account holds 9.5 million EUR while 10 million is owed. There is a shortfall of 500,000 EUR.
  5. In a pooled arrangement, each client may initially receive about 95 percent of the balance they are owed (9.5 ÷ 10 = 0.95). Any remaining loss may be covered by a compensation scheme, up to its limit.

This is a simplified picture, and actual insolvency processes can take months and involve legal costs.

Why it matters

Brokers hold large amounts of customers' cash. Trust in the industry depends on that cash being safe from the firm's own financial problems. Segregation is a cornerstone of that trust and is one of the first things regulators check.

It also affects your choice of broker. Two firms can advertise similar spreads and platforms, yet one may be licensed in a regime with strict client money rules, regular reconciliation and independent audits, while another operates in a looser environment. In that second case, segregation may exist on paper but be harder to verify or enforce.

Segregation does not affect trading costs directly. It matters for what happens in the rare, bad scenario, and for the strength of the legal claim you would have.

How to use it in practice

  • Read the broker's client agreement and look for a clause on client money, naming the legal entity that holds your account.
  • Check which regulator supervises that entity and what its client money rules require.
  • Look on the broker's website for a statement about the banks holding client funds, and whether they are in the same country.
  • Find out whether an investor compensation scheme covers your account, and what the limit is.
  • Ask support in writing whether client money is held in segregated accounts and whether they are pooled.
  • Check whether the broker can use title transfer arrangements, which move ownership of money to the firm for certain clients, and if so, which clients.
  • Treat vague phrases such as "your funds are safe" as marketing, and look for specifics.

Common mistakes and misconceptions

  • Assuming segregated means guaranteed. Segregation reduces risk but does not remove it; errors, fraud or a bank failure can still cause losses.
  • Believing your funds sit in a personal account with your name on it. Most brokers pool client money in omnibus accounts.
  • Confusing segregation with compensation. A scheme pays out if a firm fails; segregation tries to ensure funds are available in the first place.
  • Thinking it covers trading losses. If your trade loses money, that loss is yours, regardless of how the money is held.
  • Overlooking the entity. A group may have several companies, and only the one you contract with owes you its protections.
  • Ignoring that some clients, such as professional clients or those under title transfer, may have different terms.

Risks and limitations

Segregation relies on honest administration. If a firm misappropriates client funds, mistakes balances or fails to reconcile properly, the safeguards can be breached. The bank holding the accounts can itself fail, although regulations typically require due diligence on the choice of bank. Insolvency processes can be slow, and clients may wait a long time to access their money. Rules vary widely by jurisdiction, and some places have weaker enforcement. Segregation does not protect you from market losses or from fees you agreed to pay.

How Brokeli looks at it

When we review a broker, we note which entity serves each country, which regulator supervises it, and what the published documents say about client money handling and compensation coverage. This information comes from the published research snapshot and the firm's own legal documents, and we flag where the wording is vague. We do not treat segregation as proof of safety, only as one of several factors worth checking.

Frequently asked questions

What are segregated accounts in trading?

They are bank accounts that hold customers' money apart from the broker's own cash. The aim is to keep client funds out of reach of the firm's creditors if the broker becomes insolvent. Regulators require this arrangement for most retail brokerage clients, though the details differ by jurisdiction.

Does segregation protect me if the broker goes bankrupt?

It improves your position, because client money should be identifiable and returnable rather than treated as company property. It is not a guarantee. Shortfalls, errors or bank failures can still cause losses, and returns can take time. Compensation schemes may cover part of any gap.

Is my money in an account in my own name?

Usually not. Most brokers hold clients' funds together in an omnibus client account at a bank, and track each customer's balance internally. The account is designated as holding client money, which is what gives the funds their protected status.

What is the difference between segregation and an investor compensation scheme?

Segregation is a practical and legal separation of client money from firm money, working before a failure. A compensation scheme is a safety net that pays eligible clients up to a limit after a firm fails and cannot return assets. They complement each other and one does not replace the other.

How can I check that a broker segregates client funds?

Read the client agreement and the regulator's guidance for the specific entity, look for a client money statement, and check the regulator's register for the licence. If the documents are unclear, ask support to confirm in writing which bank holds funds and whether accounts are pooled.

Segregated client accounts — Brokeli glossary · Brokeli