If you suspect a scam, act calmly and quickly.
- Stop sending any more money, whatever the reason given.
- Save all evidence: chats, emails, receipts and website addresses.
- Contact your bank or card issuer immediately and ask about disputing or recalling the payment.
- Report to your national financial regulator and the police.
- Ignore anyone who offers to recover the money for an upfront fee: this is a common second scam.
You can also submit a report through the Scam Broker Shield so other users can see the warning once our team has reviewed the evidence.